With this customer operations platform, you can manage messages across channels and automate workflows. Includes collaboration tools, integration options, and analytics features.

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★★★☆☆

3.4

AppRecs Rating

Ratings breakdown

5 star

51%

4 star

3 star

2 star

1 star

26%

What to know

✓

Low review manipulation risk

20% review manipulation risk

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Credible reviews

79% trustworthiness score from analyzed reviews

⚠

High negative review ratio

31% of sampled ratings are 1–2 stars

About FrontApp

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes.
With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.

FrontApp Screenshots

Reviews for FrontApp

paulinaqu

So slow

I thought was my WiFi but after seeing the reviews everyone has the same problem. App is really slow, it’s been months with this problem.

MWDodgers

Almost doesn’t cut it

App frequently bugs out. When you push to send and email on your phone I’m it frequently fails and sends a blank email. To have to pay for an exorbitant amount for email service and have it not work and then be given poor customer support to fix it isn’t right. Also paywalls for rules is ridiculous